Aira support - EnergySave

AIRA Support case registration

URL

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

Email(Required)

Phone

Market/Country

Indoor unit(Required)

Indoor unit serial number(Required)

Outdoor unit(Required)

Outdoor unit serial number(Required)

Buffer tank(Required)

Buffer tank serial number(Required)

System layout principle(Required)

Error category(Required)

Error code(s), if any.

Date of installation(Required)

Date of occurence(Required)

Description of problem(Required)

Extra service visit required?(Required)

Description of actions taken(Required)

Priority

URGENT – Serious problem which prevents the heat pump from working properly with big impact for end user.

HIGH – problem which in time might threaten the function of the heat pump or the system.

NORMAL – Problem that doesn’t demand immediate actions but needs attention and feedback

Post images, documents, drawings etc that can provide useful information.

Drop files here or

Max. file size: 50 MB.