A Heat Pump Range
Your Installers Will Thank You For
Every distributor knows the pattern. You bring on a new product line, your installers try it, and then the feedback starts. Too complicated to commission. Too many callbacks. Support is slow. Before long, they’re asking for something else.
What if the product itself solved most of those problems?
Products that make installers confident
When installers trust a product, they recommend it. They spec it into quotes without hesitation. They don’t call you with complaints, they call you for more stock.
ES Energy Save’s residential R290 range is designed to make that happen. Not through promises, but through practical features that make installation straightforward, aftercare simpler, and day-to-day operation reliable.
That’s not just good for your installers. It’s good for your business.
What your installers get
Straightforward installation and commissioning
An intuitive setup with automated steps, like automatic detection of indoor and outdoor unit models, means both units go in quickly and efficiently. Less time per job means your installers can take on more projects, and they’ll associate that efficiency with your portfolio.
Remote monitoring and support tools
Every unit can be connected to the fleet manager platform, giving installers visibility across their entire installed base. They can diagnose issues, adjust settings, and resolve problems remotely, without driving to site. Fewer unnecessary call-outs, fewer frustrated customers, fewer complaints landing on your desk.
Over-the-air updates
Firmware updates are delivered remotely to every connected unit. No site visits, no USB devices, no scheduling. Your installers’ installed base stays current automatically. That means the products you sold six months ago get the same improvements, smarter diagnostics, and new capabilities as the ones shipping today. Your portfolio doesn’t age on the shelf or in the field.
Automated backups and rollback
Daily configuration backups mean installers can restore previous settings if an adjustment doesn’t work out. That kind of safety net builds confidence, especially with less experienced technicians learning the range.
Active alerts that flag issues early
The fleet manager monitors system status and raises alerts when something needs attention, in over 20 languages. Issues get flagged before they become problems, so your installers can prepare before they visit rather than troubleshoot on arrival.
What this means for your business
A product range that works well for installers works well for you. Fewer support escalations. Stronger installer loyalty. A portfolio that’s easy to recommend because the aftercare practically runs itself.
And when it comes to selling to end customers, the built-in digital capabilities give you a stronger story. Connected systems, remote support, automatic updates, these are features that differentiate your offering and justify the recommendation.
Built-in digital tools
ES Energy Save provides a savings calculator that makes the customer conversation easier. Input the customer’s current energy source, get a clear cost comparison, projected running costs, energy efficiency, and savings potential, all exportable as a PDF for proposals and quotes.
The fleet manager, mobile app, and all digital tools are included at no extra cost. No add-ons, no subscriptions. They’re part of the product, not an upsell.
A partnership designed around your independence
ES Energy Save works with you, not over you. You keep control of your pricing, your portfolio decisions, and your customer relationships. What you get is a reliable product range, responsive support, and a partner committed to helping you grow — on your terms.
