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Product support and warranty claim registration

Required information

Name(Required)
I'd like to be contacted via:
Please specify project or any information to make it easier to keep track of the issue.
Date of installation*
* Installation date is required in warranty claims
Try to describe the problem as accurate as possible. Mostly the error in a unit is described by a error code in the display or on the PCB . Enter this information in the fields below. (for information on how to find the error codes, follow this link, www.energysave.se)
Product information(Required)
Enter the name, serial numbers and error codes on each unit that is installed in the fields below. This can consist of outdoor unit, indoor unit, buffers, fan coils, control cabinet etc.
Name
Serial number (6+6+4 digits)
Error code (if any)
 
Warranty claim
Delivery information
Priority
To be able to determine action the picture will help us make a quicker assessment and speed up the support process. * For claims it is required to submit pictures of the broken part. * For claims connected to display you need to provide pictures of front and back of display
Drop files here or
Max. file size: 100 MB.

    Extended information

    Controller

    Is the unit connected to My Heat Pump

    Consent(Required)
    This field is for validation purposes and should be left unchanged.
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    Our energy solutions are designed in Scandinavia with top class power and efficiency.
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    even at extreme outdoor temperatures.
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