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Support issue registration

Required information

Name(Required)
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Please specify project or any information to make it easier to keep track of the issue.
Date of installation
Try to describe the problem as accurate as possible. Mostly the error in a unit is described by a error code in the display or on the PCB . Enter this information in the fields below. (for information on how to find the error codes, follow this link, www.energysave.se)
Product information(Required)
Enter the name, serial numbers and error codes on each unit that is installed in the fields below. This can consist of outdoor unit, indoor unit, buffers, fan coils, control cabinet etc.
Name
Serial number (6+6+4 digits)
Error code (if any)
 
Priority
To be able to determine action the picture will help us make a quicker assessment and speed up the support process.
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    Extended information

    Controller

    Is the unit connected to My Heat Pump

    Consent(Required)
    This field is for validation purposes and should be left unchanged.
    Scandinavian design
    Our energy solutions are designed in Scandinavia with top class power and efficiency.
    Top quality for the nordic climate
    Our products meet the high nordic
    requirements for functionality and power
    even at extreme outdoor temperatures.
    Safe installation & service
    Complete delivery and installation.
    New integration possibillities
    Our systems enable integration with your other heat sources.
    Green clean tech with massive savings
    The importance of heat pumps are steadily increasing in energy conversion in Europe and around the world.
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    Your chance to easily create a better property transaction.